Taking an online travel and tourism course may benefit your career chances.
- It’s online – Online is definitely the way training is going these days. You can fit your training around work and even if you work shifts (as most people do in the T&T industry) the course is always there for you and you can fit it around work. It is unfortunate, but fewer and fewer employers are willing/able to pay for staff to take time off to study because it represents a dual cost – labour and training. Employers are more likely to support online training. The other thing is you can go back and check things you haven’t remembered or understood, whereas face to face training is a single “shot”.
- Make yourself stand out for promotion – You may not have many qualifications for all kinds of reasons and perhaps you are returning to work after a career break. Both of these are good reasons to take an online course – Impress your company with your commitment, match your ability with qualifications. So many times a qualification is the key that unlocks the door to promotion.
- Getting a job – Companies sometimes get hundreds of applications for plum jobs. They often have minimum requirements which include qualifications. It is harsh, but your CV or application form will be tossed to one side in seconds if you don’t have a qualification if that is an essential selection criteria. Doing an online course in Travel and Tourism will enable you to get the qualification in a way that is achievable.
- Working abroad – Again, this can single you out from the pack and make your application stand out from all those others who fancy work experience in sunnier climates.
- As a stepping stone – As a mature student, universities and colleges often want evidence that you have managed a commitment to recent study. If you want to study travel and tourism at university, an online course could be a first step in developing your career ambitions.
- Study for pleasure – If you have an interest in Travel and Tourism then an online course is a great way to find out more and could be the gateway to learning for you – opening up other possibilities. You could combine it with other online courses. For example, you might decide you want to start your own business in the sector so an online course on starting your own business, languages or heritage could open a whole range of possibilities for you.
The world is your oyster and there has never been a better time to start online study, the choice is yours.
The ContentThe online learning platform that will provide self-paced, 100% online courses that mainly focus on concepts, areas of interest and fundamental principles related to the tourism sector, addressing the challenges it faces such as globalization, digital revolution, travel marketing and sustainability, among others. These flexible courses allow participants to reconcile academic, professional and other personal commitments.
This high-quality learning experience is available for everyone and caters to those who are looking to improve or supplement their current skillset in order to adapt to this fast-growing and evolving sector. Through these first programs, participants will acquire managerial skills in digital marketing, finance, strategy, operations, innovation and digital transformation.
- Tourism Defined
- Definitions
- Tourism platforms
- Terminology
- Economic importance
- The Tourism System
- The concept of a system
- Transit region
- The destination
- The tourism industry
- The tourist
- The tourism system
- The Origin region
- The Development of Tourism
- Growth of tourism
- Post war tourism growth
- Long-term forecasts
- Tourist Destinations
- Destination image
- Global patterns of tourist distribution
- Regional patterns of tourist distribution
- Elements of a destination
- Tourist destinations
- The Tourism Product
- Introduction to tourism product
- The tourism product
- Natural categories
- Cultural categories
- Attractions
- Interpretation of sites
- Festival and events
- The Tourism Industry
- The tourism industry
- Distribution systems
- The travel agent, tour operators and wholesalers
- Transport Accommodation
- Tourism Industry organisations
- Tourists
- Market segmentation
- Methods segmentation
- Consumer behaviour
- Economic Issues in Tourism
- The positive impacts of tourism
- Costs/negative impacts of tourism
- National tourism profile
- Economic issues in tourism
- Socio-cultural and Environmental Impacts
- Positive socio-cultural impacts
- Generation of waste
- Introduction to socio-cultural impacts
- Socio-cultural and environmental impacts
- Negative socio-cultural impacts
- Factors affecting impacts
- Dimensions of tourist-host encounters
- Authenticity Introduction to environmental impacts
- Positive and negative environmental impacts
- Permanent modification
- Tourist activities
- Tourism Planning
- Components of planning
- Tourism planning
- Approaches to tourism planning
- Organisations involved in planning
- The role of government in tourism planning
- Planning in underdeveloped countries
- Alternative Tourism
- Food & wine tourism
- Alternative tourism
- Nature-based tourism & ecotourism
- Caravanning
- Business tourism
- Cultural and heritage tourism
- Sports tourism
- Seniors tourism
- Indigenous tourism
- Backpackers
- Cruise shipping
- International student and study tourism
- Medical/scalpel tourism
- Cycling tourism
- The Future of Tourism
- The dynamic nature of tourism
- The future
- Forces restricting and enabling world tourism growth
- Ecologically sustainable development
- Sustainable tourism
- The emergence of eco-tourism
- Receive & Process Reservations
- Receive reservation request
- Record details of reservation (manual and computerised)
- Update reservations
- Advise others on reservation details
- Access & Interpret Product Information
- Identify and access product information
- Interpret product information
- Provide product advice
- Sell Tourism Products Services
- Identify customer needs
- Suggest products to meet customer needs
- Follow up sales opportunities
- Source & Provide Destination Information & Advice
- General Destination Information
- Recording, Storing & Updating Destination Information
- Meeting Customer Needs for Destination Information
- Communicating Effectively With Tourists
- What is communication?
- Good communication in the tourism industry
- What to say to a tourist
- How to make a tourist feel welcome
- Talking on the telephone
- Communication in problem solving
- Setting Up a Tourist Business
- Looking after the tourist
- Why start a tourism business?
- Making the product, providing the service
- Pricing
- Promoting my business
- Selling
- Being a good business person
- Networking